Start with your account

You need to sign in or create an account before searching and booking. If your confirmation email does not arrive, sign in and use the resend option from Your details.

Keep your personal contact details up to date. Save Clubs, Teams and shared access from Clubs & teams.

Find a pitch

Use Availability to choose a date, location and age group. You can search up to 16 weeks ahead, and you can search all locations when the date matters more than the venue.

Fill your basket

Add one pitch, several dates or a repeated run of dates. Your basket holds those pitches for 1 hour while you complete checkout.

Pay securely

Check your details, accept the terms and pay any balance due. If account credit covers the full amount, your booking confirms without a card payment.

Keep track

Your account shows direct links to your details, bookings, calendar, account balance and pitch booking, plus upcoming bookings, a monthly bookings calendar and a printable PDF calendar for paid bookings.

Weekend booking cutoff

For sports pitches, online booking for the coming weekend closes at Thursday at 12 noon. After that, Saturday and Sunday dates for that weekend are no longer offered online.

If you need help with a late booking, contact the booking team.

Booking step by step

  1. Go to Availability or select a bookable date from the pitch booking page.
  2. Choose a location, or choose all locations if you are happy to play anywhere with availability.
  3. Pick the age group, pitch, time, purpose and repeat weeks if needed.
  4. If a slot is unavailable because it is already in your basket or one of your bookings, the slot card will say so.
  5. Select Add to basket for each slot you want, then use View basket when you are ready to checkout.
  6. Complete checkout and payment. Your booking is confirmed only after payment succeeds, or straight away if account credit covers the full amount.

Payment holds and failed payments

Reserved pitches are held for 1 hour. If payment fails, we will keep the hold in place so you can try again before the pitches are released.

If the hold expires, the pitches become available again.

Account credit

Eligible cancellations and cheaper booking changes add site credit to your account.

If you have unused credit, you can request a refund from the Payments page.

Changing or cancelling a booking

  1. Open Your bookings and choose the pitch booking you want to manage.
  2. Pitch slots can only be changed or cancelled up to 30 minutes after the booked start time. Older slots are shown for reference only.
  3. For a change, choose the pitch slot and search for a replacement date, pitch, time, age group or use.
  4. Same-price moves are applied straight away. Cheaper changes offer account credit; higher-cost changes show the extra cost and must be confirmed from the payment page within 1 hour.
  5. For a cancellation, choose the whole booking or the selected pitch slot. The cancellation is applied straight away and any credit due is added to your account.
  6. If only part of a booking is cancelled, the cancelled slot is shown separately while the remaining paid slots stay in your upcoming bookings.

Your bookings calendar

The calendar shows paid bookings from the current month onwards. Use the tick boxes to include time, pitch, location, age group, use and notes before printing.

Receipts and emails

After successful payment you receive one confirmation email with the booking and payment details.

Signing in and account details

Use Forgot password if you cannot sign in. Password reset links expire, so request a new one if the link no longer works.

Use Your details to update your name, email, phone, address or password. If you change your email address, verify the new address before making another booking.

Booking for a Club or Team

A Booker is the shared booking account behind one or more Clubs. In your account, you will normally see the simpler names Clubs & teams and Booking groups.

Choose who the booking is for when you add a pitch. You can also use Change club or team later without changing the pitch, date, time or price.

How do I share Club or Team bookings?

  1. Open Clubs & teams. Owners and Managers can add Clubs and Teams and invite other people.
  2. Owners have full control, including transferring ownership. Managers can manage Clubs, Teams and people. Members can make and view shared bookings.
  3. An invited person signs in or creates an account with the invited email address, verifies it, and then opens the invitation link again.
  4. Use separate Booking groups only when different sets of people need access to different Clubs.
  5. Archived Clubs and Teams keep their booking history. Restore a Club before restoring one of its Teams.

What should I do if something goes wrong?

  • If a pitch disappears from your basket, its reservation may have expired or someone else may have completed a booking first. Search availability again.
  • If payment fails, use the retry link while the reservation is still active. Check your account before paying again if you are unsure whether money was taken.
  • If a booking change needs extra payment and the payment is not completed in time, the original booking stays unchanged.
  • If an invitation, verification link or password reset link has expired, request a new one from the relevant sign-in or account page.

Need help from the booking team?

Use the contact form if you need help with a booking, payment, amendment, cancellation or account issue.